30.11.2023
Exceptions in our services in December and around New Year’s Day
Independence Day on 6 December 2023, Christmas Day on 25 December 2023, Boxing Day on 26 December 2023 and New Year´s Day on 1 January 2024 are midweek holidays and no benefits will be paid on these days. This may cause a slight delay in benefit payments.
Our helpline will also be closed on holidays. Normally our service is available by phone at 020 7655 900
- Mondays from 9:00 to 12:00 pm
- Tuesdays from 12:00 to 2:00 pm
- Wednesdays from 9:00 to 12:00 pm and
- Thursdays from 9:00 to 12:00 pm.